Frequently Asked Questions

Hesitation to seek psychological support is often a difficult decision which takes place over time. Sometimes we are uncertain and uncomfortable to seek help for emotional conflicts. Here are a few of the concerns that work as constraint from taking the steps to receive emotional support:


Qs: Is receiving counseling service a sign of inadequacy?

Ans: Counseling is not a sign of personal weakness or limitation. Moreover, it proves that you are taking care of yourself as the way you take care of your physical health. It takes courage to address problem areas and examine painful feelings. Enrolling for counseling is taking the first step in resolving difficulties.


Qs: Is it confidential?

Ans: Confidentiality of all counseling sessions is maintained strictly. Counselors’ records are entirely separate from academic files and are unavailable and inaccessible to anyone of the university. It is only accessed by Counselors within the service.


Qs: Do I have to pay for counseling sessions?

Ans.: GPSCU services are available at no charge to the entire Green University (GUB) community (Students, Staffs, and Faculty).


Qs: Does only talking can do any good?

Ans.: Sharing information in a safe and nonjudgmental environment often helps to relieve the emotional pressure caused by suppressing our thoughts and feelings. Counseling is more than just talking. It is also a way of understanding who we are and how we relate to the world around us, by focusing attention on the underlying dynamics about which we may have been previously unaware. This provides new ways of looking at our problems and opens up new choices about how to handle these problems.


Qs: Can I come to the counseling session with less severe problems?

Ans.: You don’t need to be unwell or have a lot of problems to go into counseling process; you just need to be feeling “stuck.” Counseling helps when you have tried to address a situation on your own but your strategies don’t seem to help.


Qs: Is counseling time consuming?

Ans.: Some people are worried to know about the time span required to complete a session. It depends on the courses and severity of the issue(s) being addressed. It does not mean that every person needs the same number of sessions. If you are concerned about the length and amount of the sessions, consider how much time is spent consumed by stress or tension every week.


Qs: Is the provided counseling service nonjudgmental?

Ans.: A real psychologist never judges any person and they are trained enough to achieve this nonjudgmental attributes. All psychologists and counselors have the ability to feel empathy and compassion for their clients regardless of their race, religion, ethnicities and past and/or present conducts.


Qs: Would I get reported?

Ans.: Neither the fact that a student seeks counseling support nor any information about the sessions will appear on their academic report. GUB counselor will not report about a student unless there is a potential risk of threats or harm. During the first session, the counselor will explain the confidentiality rules.